Aloke Scan

Start with Aloke Scan

What it is, and signing in.

• What is Aloke Scan?

  The counter's loyalty app: scan the customer's code, record the visit, hand over the prize.

• Signing in to Aloke Scan

  Your mobile and the code, and choosing the shop.

• My account in Aloke Scan

  Your permissions, the language, and signing out.

At the counter

Visits, prizes, bundles and cashback.

• Recording a visit by scanning

  Scan the customer's code, type the amount, record.

• When the stamp does not go on

  The messages you may see, and what to do about each.

• Handing over a prize

  From the prize code, or from «due now».

• Selling and spending bundles

  A bundle to the customer's card or as a gift, and spending a unit.

• Paying from cashback

  When the shop's programme is cashback.

• Sold out today

  Mark what ran out, and it leaves the menu and prizes for this branch.

• Pre-orders in Aloke Scan

  Orders placed ahead: ready, hand over, remind, no-show.

The till in a browser

owner.hwe.sa/till: the same work from any browser.

• Recording a visit

  By scanning the customer's code, or by phone number when they forgot it.

• The mini-POS

  Picking the basket and letting the system price it, in Aloke Scan.

• Handing over a prize

  The redeem code, the customer's pick, and the handover.

• When the till says no

  Every refusal your cashier can hit, why it happens, and how to finish the visit.

• Bundles at the till

  Selling a bundle and spending one, line by line on a multi-item package, plus a custom pack assembled off your menu.

• The confirmation before anything is spent

  A tap no longer spends. Both a prize and a prepaid unit now go through a confirmation naming what is about to leave your shop.