For business
A day in your shop, with Aloke One.
From the first order before you open to the last number when you close. Order Ahead, the kitchen, invoices, the loyalty card and your numbers, all working together in Aloke One.
SAR 4,490 per branch, a year
Before opening
You see your day before you open the door.
You open Aloke Owners and see what needs your attention, the orders ahead, and the systems on each branch. The croissants are late? One tap marks them sold out for today, and they disappear from your menu, from Order Ahead and from the prizes.
One tap, and every selling screen in the branch knows.
On your screens
Your screens start the day before you do.
Playlists of your pictures and clips from the media library, your menu and offers live as your system holds them, a ticker, the clock and a code that opens your menu on the customer's phone. Schedule them per branch and per hour, and the morning screen turns into the lunch screen on its own, on iPad, Android, Apple TV and Android TV.
Your colours and type on every screen, and an alert if one goes quiet. Digital signage is an extra you add to Aloke One.
On the way
Your customer orders and pays on the way.
They open your shop's card in the Aloke Wallet app, choose from your menu and pay with Apple Pay or a card. The order reaches you paid, with its own code, like A314.
You set the range in metres. Their location is never stored.
In the kitchen
Before they lock their phone, the order is in your kitchen.
It appears on the kitchen screen and on Aloke POS at the same moment. Nobody refreshes, nobody waits. A ticket for each station, and a screen that says what is ready and what is left.
The kitchen printer prints the ticket in your crew's language.
On arrival
Here? One scan hands it over, and the stamp adds itself.
Waiting in the car? They add their plate to the order, and your staff bring it out to the car. One scan of the order code in Aloke Scan, the order is handed over, and the stamp lands on their card at the same moment.
Kerbside pickup is yours to switch on for each branch, and to pause in a rush.
The lunch rush
The order and the payment on one screen.
Tap the item, pick its size and extras, and close with cash, card or both. If the customer is a member, their number sits at the top, with their cashback and gifts right under it.
Your staff work in their own language: Arabic, English, Urdu, Hindi, Bengali or Nepali.
The invoice
An electronic invoice for every sale, right in your customer's pocket.
With its serial number and QR code, and your commercial registration printed on it. If your business is VAT registered, it shows the tax on every line. Members find it under My Invoices in the app.
Every invoice stays on file with you, whenever you need it.
Kitchen sections
Every section calls out its own orders.
Grills, juices, sandwiches, shawarma: each section has its own kitchen screen and its own printer. A section finishes its part and taps Ready, and the number shows on its board under Ready for pickup, beside what is still being prepared. The juice that is ready first shows first, and never waits for the grill. Once the customer has it, the section taps Handed over and the number leaves.
With several branches, Update every branch changes the signage in all of them at once. Kitchen sections is an extra you add to digital signage.
Setting the hall
Your hall on screen, table by table.
You draw your hall in Aloke as it is: round, square and long tables and booths, each in its place with its number of chairs. Every table gets its own QR code to print and set on it.
Your team sees the same hall on Aloke POS: which tables are open, and who called for a waiter.
In the hall
Your customers order and pay from their tables.
They scan the table's code, order and pay from their phone, and call a waiter with one tap when they need one. By the entrance, a self order screen serves anyone who would rather not queue, paid by QR code from their phone or at the counter.
A call for a waiter reaches your team the moment it is made.
Glimpses
A glimpse of your shop, above your customers' cards.
Post a photo or a clip of up to fifteen seconds in Glimpses from Aloke Owners: a cake out of the oven, a new item. It shows as a circle above your members' cards in Aloke Wallet, and removes itself within five days.
You trim the clip on your phone before it goes out.
In the evening
Visit after visit, your shop becomes their habit.
Stamps or points with your logo, and prizes you choose from your menu at your prices. The card lives in the Aloke Wallet app and in Apple Wallet and Google Wallet, and updates itself. They can gift a prize to a friend by mobile number, and the friend collects it from you.
Your offers and cashback work on Order Ahead, kerbside orders and at the counter.
At closing
You close the shift with the count in front of you.
The float, the sales and the takings, with any difference written out for you. Stock went down with every sale, and the day's numbers are in your pocket, for each branch and for the whole brand. Every action carries the name of the employee who did it.
Every employee has their branch, their shift and their permissions, and joins with their mobile number.
Aloke One
Everything you just saw, in one subscription.
The loyalty programme, Aloke POS, Order Ahead and the online menu, and what comes only here: the kiosk, table ordering, the kitchen screen, advanced inventory, and accounting with payroll. One login and one bill for each branch.
or SAR 1,299 every three months. The year keeps SAR 706 against four quarters.
The apps
Five apps, each for its own job.
One for your customer and four for you and your team. On the same account, on the devices you already have.
Download
Get the apps.
For your customer
Aloke Wallet
Your customer's app: their cards, stamps, orders ahead and invoices.
For you and your team
Aloke Owners
Your console in your pocket: your numbers, orders ahead, your team and what sold out today.
Aloke Scan
Your staff's screen: scan the customer's code, record the visit, hand over the prize and the order.
Aloke POS
Selling in your shop: the ticket, the payment, electronic invoices, shifts and stock.
The same app as on phones and tablets, with two differences only: it prints to a network, USB or Bluetooth printer, and when you install it on Windows 10 or 11 you may see “Windows protected your PC”: press “More info”, then “Run anyway”.
Aloke Display
The screen your customer sees at collection, your kitchen screen, your menu on the wall, and the self order screen.
Print station for Windows
A Windows PC in your shop prints your orders ahead and car orders on your printer, even without Aloke POS. Install the app, open «Aloke Print Station» from the Start menu, then pair it from the Aloke Owners app. It works with network, USB and Bluetooth printers.
On iPhone and iPad, Aloke Wallet, Aloke Scan, Aloke POS and Aloke Display are on the App Store. On Android, Aloke Wallet and Aloke Scan are on Google Play, and the other three are in testing there: join the testers, and install them from there. On Windows, download Aloke POS straight from here.
Your own app
An app in your shop's name, on iPhone and Android.
Your logo, your colours, your menu. Your customer opens their loyalty card in it, and orders before arriving or to their car.
- Your lookTwelve styles, with fonts and layouts for the menu, the home screen and the card. We design it with you, and you see it before we build it.
- Your menu, as it isItems and prices from your own system, with “Add” on every item.
- Ordering from the menuYour customer adds what they want, then orders ahead or to their car.
- In both stores, in your namePublished on the App Store and Google Play in your business's name, from its own accounts.
Partners in success
Real shops, running on Aloke every day.
Cafés and a roastery in Jazan and Samtah that chose Aloke to run their day. Tap any logo to see its menu.
In their words
Hear it from them, not from us.
Four of our partners tell what changed for them with Aloke, in their own words.
We brought most of what we need into one place
Before Aloke we used another POS system, plus other services the café needed, each with its own subscription and its own costs. When we moved to Aloke, we brought most of what we need into one place, from the till and sales to loyalty, gifting and orders ahead. One of the things we liked most is gifting: anyone outside our city can now buy a gift from us for someone, and the person receiving it comes to the café and collects it themselves. That opened the way for us to reach more customers. Even on cost the difference was big: we saved more than 47% compared with the systems and core services we used before. And what puts us at ease is that the Aloke team works with us, and whenever we need something or hit a problem, we get their attention and a follow up.
Vero RoasteryA roastery and café in JazanNow we know when we should order what we need
Some supplies we use every day, and not everything we order reaches us the same day. The cups with our logo, for example, take about 14 days to be printed and delivered. So if we waited until we ran out before ordering, we could get caught short in a way that hurts our work. With Aloke, it works out our usage for us, takes the supply time into account, adds a safety margin, and alerts us before we reach a shortage. Now we know when we should order what we need, and we have time to act instead of finding out that an important item has run out.
Fillin GoodCookies and specialty coffee in JazanThey visited our branch, sat with us and learned what we need
Usually when you subscribe to a system, you expect to receive the service and start using it, but our experience with Aloke was different in how much the team cared. They visited our branch, sat with us, learned what we need, and helped us understand how to get more out of the services. For us that makes a big difference, because you feel the people you deal with care about you and your work, not just about getting you to subscribe.
Duhm CafeA café in SamtahWe reach the team and get a response that cares
As a café owner, I don't want to waste my time chasing a problem or trying to reach someone who understands what I need. What puts us at ease with Aloke is that when we need help, we reach the team and get a response and real attention, and even when we have an idea or a suggestion, we feel they listen and take it seriously. They don't just give you an answer and move on; they try to understand what you need and help you as much as they can.
ChillFuelA café in JazanPrices
The price you see is what you pay.
Per branch, every three months or every year. Nothing is added to the subscription, and there is no setup fee.
| System | Per year | Every three months |
|---|---|---|
| Aloke OneAll four systems, plus the kiosk, tables, the kitchen screen and accounting | SAR 4,490 | SAR 1,299 |
| The loyalty programme | SAR 1,490 | SAR 399 |
| Aloke POS | SAR 3,290 | SAR 999 |
| Order AheadOn its own or with any system | SAR 1,490 | SAR 399 |
| The online menu and your shop page | Free with any paid system | |
| Your own app in your shop's nameAn added service, paid once, with Aloke One only | Price on request | |
| More than 20 branches? | Contact us | |
The price is per branch, and in every system a year costs less than four quarters. There is no monthly subscription.
We keep no bank card, and a subscription ends on its date unless you ask to renew it. Prices are in Saudi riyals.
With Order Ahead, the payment gateway's fees apply to each paid order and are taken before the money reaches your account.
The kiosk, table ordering with the hall layout, the kitchen screen, advanced inventory, and accounting with payroll come only with Aloke One.
Questions
What shop owners ask, answered directly.
Aloke One at a glance
- What it is
- One subscription per branch that runs restaurants, cafés and shops
- Includes
- The loyalty programme, Aloke POS, Order Ahead and the online menu, and only here: the kiosk, tables, the kitchen screen, advanced inventory and accounting
- Price
- SAR 4,490 per branch a year, or SAR 1,299 every three months
- Devices
- iPad, iPhone, Android and the web browser
- Languages
- Arabic and English, and for your crew Urdu, Hindi, Bengali and Nepali
- Market
- Saudi Arabia, priced in Saudi riyals
- Company
- HWE, the parent company of Aloke
What is Aloke One?
Aloke One is one subscription per branch that brings together the loyalty programme, Aloke POS for selling and electronic invoices, Order Ahead and the online menu, to run restaurants, cafés and shops in Saudi Arabia from one place. Only Aloke One also brings the kiosk, table ordering, the kitchen screen, advanced inventory, and accounting with payroll.
How much does Aloke One cost?
SAR 4,490 per branch a year, or SAR 1,299 every three months. There is no monthly plan and no setup fee, and the printed price is what you pay.
Can I subscribe to one system only?
Yes. Per branch, every three months: the loyalty programme SAR 399, Aloke POS SAR 999, and Order Ahead SAR 399, on its own or with any system. The online menu is free with any paid system. The kiosk, table ordering, the kitchen screen, advanced inventory and accounting come only with Aloke One.
Does Aloke POS issue electronic invoices?
Yes. Every sale gets an electronic invoice with a serial number and a QR code, with your commercial registration printed on it, and the tax on every line if your business is VAT registered. Member customers find it under My Invoices in the app.
Which devices does it run on?
Aloke POS runs on iPad, iPhone, Android, Windows PCs and in the web browser, the kitchen screen on iPad, Android tablets and TV screens, the print station on iPad, Android and Windows PCs, and Aloke Owners on your phone.
Does my customer need an app?
No. Their card works in Aloke Wallet and in Apple Wallet and Google Wallet, and a visit can be recorded with their mobile number alone. Ordering ahead is done from the Aloke Wallet app.
Does it work for more than one branch?
Yes. You run your branches from one console, one loyalty card serves your brand across every branch, and each branch has its own subscription at the same price.
How do I start?
Register your business and branches on the join page, choose your systems and pay, and our team reviews your application by hand; then you start from your console.
Is my customers' data mine?
Yes. We sell nobody's data, there are no ads on Aloke, and we work under the Saudi Personal Data Protection Law.
Who is behind Aloke?
Aloke is a product of HWE, its parent company.
Can I have Order Ahead without the loyalty programme or Aloke POS?
Yes. Order Ahead is sold on its own at the same price. Your customer finds an order card in your shop's design in Aloke Wallet, orders ahead or from the car and pays in the app, Aloke issues the electronic invoice, and a print station prints the order in your shop on an iPad, an Android device or a Windows PC. Add the loyalty programme later and the card keeps its design and its members.
Ready to run your whole day from one place?
Register your business and its branches once, choose your systems and pay, and our team reviews your application by hand. From then on, everything runs from one console.