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Handing over a prize

The redeem code, the customer's pick, and the handover.

Handing over a prize is the same scan. The system works out by itself whether this is a visit or a redemption; your cashier does not have to choose.

  1. Scan the customer's code.
    «Scan the code», scan the customer's code and the system works out by itself whether this is a visit or a redemption.
    «Scan the code», scan the customer's code and the system works out by itself whether this is a visit or a redemption.
  2. If it was a prize-collection code, a «prize collection code» window opens: the customer's name, exactly which prize, and how many stamps it takes off them.
    Before anything is spent: who the customer is, what the prize is, and what it costs. «Hand over the prize» is what spends it. The scan on its own spends nothing.
    Before anything is spent: who the customer is, what the prize is, and what it costs. «Hand over the prize» is what spends it. The scan on its own spends nothing.
  3. If you came in from the customer's card instead of a scan, drop to «Can claim now». The buttons carry the dishes off your own menu, «coffee of the day — latte», not the rungs' names, so your worker reads what the customer reads on their phone. And a press opens that same window; it spends nothing.
  4. If the prize is tied to dishes and the customer has not chosen yet, the window asks «pick the item» and shows the dishes with their photos. The hand-over button stays off until one is picked.
    When the prize is linked to menu items and nobody has picked yet, the till asks «pick the item», and the hand-over button stays off until one is chosen.
    When the prize is linked to menu items and nobody has picked yet, the till asks «pick the item», and the hand-over button stays off until one is chosen.
  5. Press «Hand over the prize» and give it to them. That button is what spends; not the tap that brought you to the window.

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