Aloke Owners: your whole shop in your pocket

What you need to run your shop when you are away from it: today's numbers, orders, the menu, offers, staff, stock and the books, with an alert for everything that matters to you.

• for shop owners and the people they allow
• web, Android, iPhone and iPad

Android download Open in the browser

What is in it

• Home. Today's numbers for every branch, and what needs your decision.
• The loyalty programme. The programme kind, the prize ladder, tiers, automatic gifts and the card design.
• The menu. Items, photos, prices, extras and offers, and the look of your menu page.
• Customers. Every customer's profile, segments, notifications, complaints and reviews.
• Aloke POS. Reports, shifts, devices, VAT and invoicing, stock and «When to order?».
• Accounting. The books, payroll and reports.
• The team. Employees with their permissions, branches and shifts.
• Alerts. For every event in the shop, to you and the people you allow, with quiet hours.
• Subscription. Your systems, branches and invoices.

Systems

• Aloke One

  One subscription per branch for the loyalty programme, Aloke POS for selling, electronic invoices and stock, Order Ahead and kerbside orders, and the online menu with your shop page. One login and one bill per branch.

• The loyalty programme

  Choose stamps, points or cashback, and make your prizes items from your own menu at your prices. Your customer carries your card in the Aloke Wallet app and in Apple Wallet, and it updates itself after every visit.

• The online menu and your shop page

  A page for your shop on menu.hwe.sa with a QR code, in Arabic and English, with your items, prices, photos, opening hours and branches. Every change reaches everywhere: the menu, Order Ahead, Aloke POS and the kitchen ticket.

• Inventory and purchasing

  Every sale in Aloke POS takes its ingredients off the stock. You start the simple way: items, their ingredients and the stocktake. If you grow into a chain, Aloke switches on advanced inventory on the same ledger.

• Accounting

  Every sale in Aloke POS, every supplier invoice, every online payment and its fee reaches your brand's books as a double entry, with no typing. The framework: IFRS for SMEs or full IFRS, as endorsed by SOCPA.

• Customer management

  Every member of your programme has a profile: visits, purchases, prizes, and your notes and tags. You group them into segments by conditions like «no visit in 30 days» and send them a notification.

• Staff and permissions

  You add an employee by mobile number, choose their branches and permissions from a detailed list or a ready preset like counter staff or accountant, and set their shift. They sign in with their number and a code, and see only what you allowed.

The app explained step by step in the help center

Questions