When the stamp does not go on

The messages you may see, and what to do about each.

• Aloke Scan
• iPhone and iPad, Android

The visit code expired

A code lasts five minutes. Have the customer reopen their card, or search by mobile.

Already scanned

Each code works once. Ask for a new one.

Scanned twice in 10 minutes

The owner's limit against repeated stamps. Wait, or ask the owner.

Enter the bill amount

The shop needs the amount. Type it and record.

Below the minimum, or over the daily cap

The bill is under the shop's minimum, or the customer reached the most they can earn today. Nothing to do.

Items not available

An item is marked sold out today. Choose another.

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