Help center

Every Aloke app explained step by step: subscribing, Aloke POS, loyalty, the menu, Order Ahead, the dining hall, accounting, and the owners', staff and customers' apps.

Getting started

• Start here

  The five apps, the subscriptions, and signing in. (3 articles)

• Subscribing

  From the subscription page to an active account. (4 articles)

• From activation to running

  Day one, the apps on Android, and the payout account. (3 articles)

• Renewing and expiry

  Each product's dates, renewing, and what happens after the end. (2 articles)

Aloke Owners

• Start with Aloke Owners

  The panel on the web, the app, your brand and branches. (8 articles)

• Menu and page

  Your business, your menu, your page and the QR code. (19 articles)

• The loyalty programme

  The kind and switching kinds, prizes, the card and tiers. (15 articles)

• Staff and operations

  Staff and permissions, till rules, and bundles. (9 articles)

• Offers and customer feedback

  Offers and codes, complaints and reviews. (2 articles)

• Brand and branches

  One brand and its branches, one card, and settlements. (4 articles)

• Pre-Order

  Ordering before arriving, and from the car. (8 articles)

• Your customers and reaching them

  Members, messages, gifts, Glimpses and appointments. (8 articles)

• Customer relationships

  Customer files, tags and segments. (5 articles)

• The dashboard

  Your numbers and how to read them. (7 articles)

• Accounting

  The books, bills, payroll and statements. (8 articles)

Aloke POS

• Start with Aloke POS

  The device, ZATCA and the shift. (5 articles)

• Selling

  From the item to the invoice. (4 articles)

• Returns and the end of the day

  Returns, the drawer and closing. (2 articles)

• Setting up the POS

  Printer, settings, stock and reports. (4 articles)

Aloke Scan

• Start with Aloke Scan

  What it is, and signing in. (3 articles)

• At the counter

  Visits, prizes, bundles and cashback. (7 articles)

• The till in a browser

  owner.hwe.sa/till: the same work from any browser. (6 articles)

Aloke Display

• Start with Aloke Display

  Roles and pairing. (2 articles)

• The screens

  Kitchen, customer, kiosk and hall. (4 articles)

Aloke Wallet

• Start with Aloke Wallet

  The app, joining and the card. (3 articles)

• More than a card

  Gifting, ordering, invoices and the account. (5 articles)

Choose your programme, grow your shop

• What fits your shop?

  Stamps, points or cashback for each kind of business, with the arithmetic and the psychology. (10 articles)

• Grow your shop

  From the first month to customers who bring customers. (11 articles)

• Prizes that pull, a menu that sells

  Choosing the prize and the threshold, photos and descriptions. (5 articles)