Aloke systems for restaurants, cafés and shops

Everything a shop in Saudi Arabia runs on, in one place: a loyalty programme with an Apple Wallet card, Aloke POS for selling, electronic invoices, shifts and stock, Order Ahead, kerbside and table ordering, the self order kiosk, the kitchen screen, accounting and the online menu.

• Aloke One

  One subscription per branch for the loyalty programme, Aloke POS for selling, electronic invoices and stock, Order Ahead and kerbside orders, and the online menu with your shop page. One login and one bill per branch.

• The loyalty programme

  Choose stamps, points or cashback, and make your prizes items from your own menu at your prices. Your customer carries your card in the Aloke Wallet app and in Apple Wallet, and it updates itself after every visit.

• Aloke POS

  Tap the item, pick its size and extras, and close with cash, card or both. Aloke POS issues an electronic invoice for every sale, closes the shift with the difference written out, and takes stock down with every sale.

• Electronic invoices

  Every sale gets an electronic invoice with a serial number and your commercial registration, and it reaches a member customer under My Invoices in the app. A VAT registered business gets the VAT on every line, a QR code and a signed file built to the Phase 2 requirements.

• The online menu and your shop page

  A page for your shop on menu.hwe.sa with a QR code, in Arabic and English, with your items, prices, photos, opening hours and branches. Every change reaches everywhere: the menu, Order Ahead, Aloke POS and the kitchen ticket.

• Order Ahead and kerbside

  Your customer opens your shop's card in Aloke Wallet, chooses from your menu and pays with Apple Pay or a card. The order reaches the kitchen screen and Aloke POS at the same moment, and one scan at pickup hands it over and adds the stamp.

• The dining hall and table ordering

  You draw your hall as it is: round, square and long tables and booths, each with a QR code to print. The guest scans it, orders and pays from their phone, and calls a waiter or asks for the bill with one tap.

• The kiosk and self order

  For anyone who would rather not queue: they choose from your menu on the screen, takeaway or dine in, and pay from their phone by QR code or at the counter. The order reaches the kitchen and Aloke POS.

• The kitchen screen and printing

  Before your customer locks their phone, the order is in your kitchen: it appears on the kitchen screen and in Aloke POS at the same moment, with a ticket for every station and a screen that says what has started and what is ready.

• Inventory and purchasing

  Every sale in Aloke POS takes its ingredients off the stock. You start the simple way: items, their ingredients and the stocktake. If you grow into a chain, Aloke switches on advanced inventory on the same ledger.

• Accounting

  Every sale in Aloke POS, every supplier invoice, every online payment and its fee reaches your brand's books as a double entry, with no typing. The framework: IFRS for SMEs or full IFRS, as endorsed by SOCPA.

• Customer management

  Every member of your programme has a profile: visits, purchases, prizes, and your notes and tags. You group them into segments by conditions like «no visit in 30 days» and send them a notification.

• Offers and cashback

  You build an offer once and it works in Order Ahead, kerbside, Aloke POS and the kiosk. You choose who, when, how often, and whether it combines with others.

• Gifts and bundles

  A gift brings you a new customer. Your customer gifts an earned prize or cups from their bundle to a friend by mobile number, or buys them a gift from your menu and pays online. The friend opens it in the Aloke Wallet app and spends it at your shop.

• Appointments and bookings

  Your services with their durations and prices, your team with their days and hours, and one engine that works out the free times for the front desk and for the customer in the app. A booking is free, takes a deposit, or is paid in full.

• Staff and permissions

  You add an employee by mobile number, choose their branches and permissions from a detailed list or a ready preset like counter staff or accountant, and set their shift. They sign in with their number and a code, and see only what you allowed.

Shops running on Aloke

• Vero Roastery

  A roastery and café in Jazan

• Fillin Good

  Cookies and specialty coffee in Jazan

• Duhm Cafe

  A café in Samtah

• Cupcan Cafe

  A café in Jazan

• ChillFuel

  A café in Jazan