How many prepaid units you still owe, to whom, and for how much, at what the customer paid.
Aloke Owners
Web, iPhone and iPad, Android
When you sell a package the money arrives today and the coffee leaves over months. The gap between the two is a debt: goods that are paid for and not yet served. This section tells you exactly how big it is, who holds it, and when it expires.
In the Aloke Owners app, open «Operations» from the home screen, then «Prepaid bundles». (iPhone and iPad, Android)«Prepaid bundles»: the bundles and selling them.
Open the «packages» tab and scroll to «money you took and have not served yet». It refreshes itself every time you open the tab. There is no refresh button. (Web)Money taken and not yet served, valued at what the customer PAID, never at today's menu price.
Read the red strip first, if there is one. Those are the units expiring within fourteen days. The one line on this screen you can still do something about today.Units about to expire come first. The one line on this card you can still act on today.
Drop to the «by package» table to see which package in particular is hanging over you, how much of it was spent, and how much expired. (Web)Every package: how many sold, spent, expired, and how much is still owed.
And under it, «who holds it»: a call list, already sorted: whoever's units expire soonest first, then by value.The call list: whoever's units expire soonest first, then by value.
Money taken and not yet served
The value of the unserved units, at what the customer PAID: the package's price divided by its count. If every holder walked in tomorrow, this is what leaves your shop against money that has been in your till for months.
Units not yet spent
The same thing as a count, with no money in it. This is what you plan your stock around.
Package sales
What package sales actually brought in. A gifted package adds nothing here, nobody paid twice, but its units DO count in the debt, because they are owed to whoever holds them.
Sell-through
How much of what you sold has actually been spent. A low figure means either the package is bigger than your customer's habit, or they forgot about it.
Units expired
Units the customer paid for and lost. Treat them as a signal more than a profit: either the validity is too short, or the package does not match how people actually buy from you.