Getting started

Start here

The five apps, the subscriptions, and signing in.

• The five Aloke apps

  What each app does, who uses it, and where to get it.

• Which subscription fits you?

  Loyalty, POS, Pre-Order, the menu and Aloke One, and what each one opens.

• Signing in with your phone

  Phone number and a one-time code. No password.

Subscribing

From the subscription page to an active account.

• Subscribing, step by step

  From your mobile number to sending the application: account, business, branches, systems, requirements, review.

• The documents each system needs

  Commercial registration, national address, VAT number, IBAN, and when each one is asked for.

• Paying: bank transfer or card

  How you pay for the subscription, the payment window, and the invoice.

• While we review: what happens to your application

  The statuses you see, correction requests, and activation.

From activation to running

Day one, the apps on Android, and the payout account.

• Your first day after activation

  The order we recommend: the menu, the programme, staff, devices and screens, then your first customer.

• Join the Android test

  The Aloke apps on Google Play are in closed testing. You join once, in two minutes.

• The payout account for Pre-Order

  The account your Pre-Order money goes to, and how to register it.

Renewing and expiry

Each product's dates, renewing, and what happens after the end.

• Each product's dates, and adding a system

  Where each system's end date shows, the reminders before it, and adding a system to a branch.

• When a subscription ends: and renewing

  You are locked and your customer is not. What stops, what keeps working, and the «request renewal» button.