One message a week to your customers, 300 characters, read by one of us before it reaches anybody. The limit exists to protect your customer's attention, not your wallet. We do not charge you per message or per recipient.
In the Aloke Owners app, open «Reaching them» from the home screen, then «Reach». (iPhone and iPad, Android)«Reach»: the week's message and the menu gift.
Open the «Reach» tab under «Customers». (Web)
Read the line saying how many people it would reach right now. The figure is counted live.How many customers your message actually reaches. Those with the app who have not muted offers. The rest it will not reach.
Write the message. The counter under the box says how many of the 300 characters are left.One message a week, 300 characters. We read it before it reaches anyone.
Press «Send for review».«Send for review», it reaches this branch's customers who have the app.
Four gates
The message passes four gates: it is yours and for your shop only; one message per 7 days, counted from the last SUCCESSFUL send; 300 characters and then an automatic check; and then a human here reads it and approves. Nothing reaches a phone before that approval.
Under review
It reached us and is waiting to be read. You cannot send another while it is pending.
Needs a change
The automatic check stopped it. This week's message has NOT been spent and nothing reached anybody, edit it and send again.
Not approved
We read it and did not approve it, and the reason is written there. It does not cost you your week. You can write another straight away.
Sent
It went out, and it says how many customers it went to and how many it actually reached.
Aloke
