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Returns and credit notes

Returning an item or an invoice, and where the goods and the money go.

  1. Open «الفواتير», choose the invoice, then «مرتجع» (needs the «الاسترجاع» permission).
    An invoice: «Return» and «Print».
    An invoice: «Return» and «Print».
  2. Set «الأصناف المرجعة» and quantities, and choose «السبب». (iPhone and iPad, Android)
  3. «وين تروح البضاعة؟»: back to stock, waste, or no stock. (iPhone and iPad, Android)
  4. «المبلغ المرتجع» goes back the way it came: to the bundle, to cashback, or from the till. Choose how you returned it. (iPhone and iPad, Android)
  5. Press «أصدر إشعار دائن». (iPhone and iPad, Android)
  6. On the web: choose to return the quantity to stock or record it as waste, then «إصدار الإشعار الدائن». (Web)
    «Invoices»: every invoice of the branch and its ZATCA state. «Open» shows one.
    «Invoices»: every invoice of the branch and its ZATCA state. «Open» shows one.
  7. A payment recorded wrongly (mada instead of cash)? «صحّح الدفع» on the invoice. (iPhone and iPad, Android)

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